A.2. Section 1 General Information

Q1.1. Who is your device manufacturer? ___________________

Q1.2. What model is your device? ___________________

Q1.3. Who is your service provider? ___________________

Q1.4. How long have you had this device? ____ years

Q1.5. Do you intend to replace it soon?

○ Yes ○ No ○ Don’t know

Q1.6. How would you rate the documentation/manual that came with the device?

○ Good ○ Average ○ Poor ○ Don’t know

Q1.7. What is the primary use of this device?

○ Personal ○ Business ○ Other

Q1.8. What is the primary desktop calendar application that you use? ___________________

Q1.9. What type of organization do you work in?

Q1.10. What is your primary geographic location?

Q1.11. Which other geographic locations do you travel to?

Q1.12. Does your service provider provide support outside your primary geographic location?

○ Yes ○ No ○ Don’t know